Contact us
We’re Here to Help!
At Fashion Relam, customer satisfaction is our top priority. Whether you need assistance with your order, have questions about our products, or want to collaborate with us, we’re always ready to assist you. Our dedicated customer support team ensures you have a seamless shopping experience, from browsing our collections to receiving your order at your doorstep.
We offer multiple ways to get in touch, so feel free to reach out using your preferred method. We value every inquiry and aim to provide quick, efficient, and friendly service.
Our Contact Details
Email Support
Email is the best way to reach us for quick responses and detailed inquiries. Our team is available to address your concerns during our business hours.
- General Inquiries: Have a question about our brand, website, or collections? Email us at support@fashionrelam.com
- Order & Shipping Questions: Need help with an existing order, tracking updates, or delivery issues? Contact orders@fashionrelam.com
- Returns & Refunds: Need assistance with returns, exchanges, or refunds? Our team is ready to help at returns@fashionrelam.com
- Business & Collaboration Inquiries: Are you a blogger, influencer, or brand interested in working with us? Get in touch at business@fashionrelam.com
We aim to respond to all emails within 24-48 hours (excluding weekends and public holidays).
Call Our Customer Service Team
Prefer to speak with a representative? Give us a call! Our customer service team is available to assist you with all your fashion and order-related concerns.
Phone Number: +1 850-265-6734
Business Hours: Monday – Friday, 9 AM – 6 PM EST
If you are unable to reach us, please leave a message or email us, and we will get back to you as soon as possible.
Live Chat Support
Need quick assistance? Our Live Chat feature is available on our website for real-time support. Chat with one of our agents for instant help with orders, shipping updates, product recommendations, and more.
💻 Visit: www.fashionrelam.com
📍 Live Chat Availability: Monday – Friday, 9 AM – 6 PM EST
For after-hours inquiries, leave a message in the chat, and we’ll get back to you as soon as possible.
Order & Shipping Support
How Can I Track My Order?
Once your order has been shipped, you will receive an email with your tracking number. You can also track your order by visiting our Order Tracking Page and entering your order number.
If you haven’t received tracking details within the estimated processing time, please reach out to us at orders@fashionrelam.com.
Shipping Information
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
- International Shipping: Available in select countries (delivery times vary)
For any delays or shipping concerns, our support team is happy to assist you.
Returns, Exchanges & Refunds
We want you to love your Fashion Relam purchases! If you’re not completely satisfied, we offer easy returns and exchanges.
Return & Exchange Policy:
- You can return items within 7 days of receiving your order.
- Items must be unused, unworn, and in original packaging with tags attached.
- Sale or clearance items are non-refundable unless defective.
Refund Processing: Refunds will be issued to your original payment method within 5-7 business days after we receive the returned product.
📩 To initiate a return, visit our Returns Page or email us at returns@fashionrelam.com.
Business & Collaboration Inquiries
Are you a fashion influencer, content creator, or stylist looking to collaborate? We’d love to work with you!
We partner with influencers, bloggers, and brands who share our passion for style, sophistication, and quality fashion. If you are interested in partnerships, sponsorships, or press inquiries, please contact our PR team at business@fashionrelam.com.
Opportunities Available:
✔️ Social media collaborations
✔️ Sponsored posts and giveaways
✔️ Affiliate partnerships
✔️ Brand ambassadorships
Send us your details, and we’ll get back to you with exciting collaboration opportunities!
Stay Connected with Us
Follow us on social media to stay updated with our latest collections, exclusive offers, and styling tips.
📷 Instagram: @fashionrelam
📘 Facebook: Fashion Relam
🐦 Twitter: @fashionrelam
📌 Pinterest: Fashion Relam
Don’t forget to tag us in your outfits using #fashionrelamStyle for a chance to be featured on our page!
Visit Our Headquarters
While we are primarily an online fashion brand, we do have a corporate office for business and administrative purposes.
Fashion Relam Headquarters
1599 Virgil Street Lynn Haven, FL 32444
Note: We currently do not offer in-store shopping at this location.
Frequently Asked Questions (FAQs)
How can I contact customer service?
You can contact us via email, phone, or live chat for any inquiries related to your order or general questions. Our team is available Monday to Friday, 9 AM – 6 PM EST.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on location.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and more.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 2 hours of placing them. After that, they are processed and shipped.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
For more FAQs, visit our Help Center.
7 days a week.
Customer Service:
+1 850-265-6734
within 24 hours.
Customer Service:
support@fashionrelam.com
Careers:
careers@fashionrelam.com
1599 Virgil Street Lynn Haven, FL 32444